Testimonials

 We love showing you the great testimonials we get from our clients. We are proud of the quality service we offer to all our clients. If you have a testimonial you wish to add please email it to us here.

“You couldn’t wish for a better team of people to look after your pets from the vets, who definitely know their stuff, through to the support staff who are always welcoming and helpful. Everyone is interested and shows that they enjoy their jobs. We are grey nomads now, previously from Everton Hills, with two travelling Chihuahuas and even now McDowall Vets are continuing their great service to us by being available on the phone and communicating with other vets around the country, as necessary, for our aging dogs. Denzel, who has recently recovered from Leukemia and Connie, who lives with a heart condition, are thoroughly enjoying nomadic life around Australia thanks to staff at McDowall Vets. Our sincere thanks to all of you.”  – Dinah, Everton Hills.

“Thank you to Tara, Rob, Jenny and all the reception staff who have always had a friendly smile and who couldn’t do enough for us. I am writing to express my sincerest gratitude for your twelve years of caring for my dog, Monty. I will always be grateful for your kind words,  exceptional care and understanding over this time. I miss Monty terribly but I will also miss all of you. Like  Monty, you have been part of my family’s life amd I am much richer for it. My deepest thanks and gratitude.” Kathy Beevers, Bridgeman Downs.

“We have been bringing our beloved pets to McDowall Veterinary Practice since 2006 and would not go anywhere else. The compassion, professionalism and genuine love of animals is evident from the minute you walk through the door. Thank you Dr Rob for helping us recently with the difficult decision to let our beautiful dog Simba pass only two weeks after our gentle giant Indy decided for himself that his time was up. Two gorgeous ridgebacks that received the best care and attention that any pet owner could want. Thanks to the whole team at McDowall vets.”             – Kath & Dave York, McDowall.

“Caring, kind, yet so professional. Dr Rob and his great team have all been so wonderful in the care and professional advice and treatment they have given my 2 (ageing but think they are still puppies!) Golden Retrievers. I highly recommend them!”                                                                  – Carol R, McDowall.

“Thanks Rob and the vet team for being so caring and compassionate to our beautiful Rani. My family and I are spreading the word about your excellent service and warm and caring attitude. So blessed and grateful that Rani’s care is in the most capable hands.” –Vasi, Bridgeman Downs.

“Jen and the team at the McDowall Veterinary Practice have a genuine affection for animals. Their caring touch, along with a dedication and wealth of professional experience is a reassurance to us that our pets are in safe hands. We have been bringing our cats to the practice for almost 10 years.”   – Steve and Trish W, McDowall.

“Thank you so very much for the excellent care you have provided for my 12 year old cat Sassy when diagnosed with kidney failure 12 months ago.  The care you gave Sassy when I went overseas for 2 weeks last year was superb. Jessica emailed photos of Sassy and when I picked her up, she was like she’d had a holiday also!  Rob, I am so grateful for your expert care and attention that you have provided to Sassy and ‘Thank You’ for her still being here with me. You always explained her condition to me fully and its easy to see that you have a genuine love of animals, particularly cats.  I first came to know the team at the McDowall Veterinary Surgery when I lived locally, but now I travel from Clayfield to bring Sassy to you.  I would not take her to anyone else. I cannot thank you enough Rob, for the professional care you have provided to Sassy.”          – Ros Harwood and Sassy, Clayfield.

“Fantastic vets – great to find people who love animals and their jobs so much and WANT to help. Would definitely recommend them.” Ashley B, Albany Creek.

“This is such a friendly veterinary practice. I was told about it by good friends who have been going there for years and have raved about the care and service that they have received there. I have been taking my 2 dogs and cat there for the last 2 yrs and have always found Dr Rob and the staff incredibly approachable and efficient. Angus was recently diagnosed with a rare disease which Rob picked up quickly and he has been a different dog since starting his treatment. I would recommend this small surgery to anyone – I feel they are one of the Northsides best kept secrets!”  – Joanne and Family, Bridgeman Downs.

“We have been taking our dog George to McDowall Veterinary Practice since it first opened. And cannot fault the friendly service and care he receives from Rob, Jenny, Emma and Jessica. When he was really  ill about 18 months ago they rang us at home a couple of days after the initial visit to check on how he was going on his medication.” Pat & Jenny T, McDowall.

“I would like to say a huge thank you to Rob, Emma, Jess & Jenny. What an amazing, caring, professional team! My 11 year old Diabetic  four legged person, Chester, was recently admitted to McDowall Vets for a 3 day hospital stay due to a bladder problem. Even though Rob & the girls were very busy caring for all the other four legged people they still found time to keep me informed on Chester’s progress. Chester received the best care from these wonderful people I can’t thank them enough. Thank you McDowall Vet Practice for making me feel so welcome.”         – Gail Love, Clontarf.

“Such a friendly welcoming place – Harry loves to visit.” – Lauren T, West Chermside.

“We are so impressed with Dr Rob’s professional services, his kindness and his caring approach to our dogs that we decided to follow his Veterinary Practice when he moved to McDowall and we couldn’t be happier that he has now purchased this Veterinary Practice. On a routine examination Dr Rob trusted his instinct to further investigate a lump that was previously diagnosed elsewhere as a fatty mass. We are thankful for his attention to detail as surgical removal of lump saved our beautiful dog. He was also compassionate and understanding with emotional support and advice during the palitative care stages and subsequent euthanasia of my lovely Border Collie. Our dogs are always so happy so see Dr Rob that they are like dogs with 2 tails!! ”                                        – Sue, Kallangur

“We have used McDowall Veterinary Practice for many years. Our last westie was looked after so well by Rob and Jenny. When he died we decided to get a new puppy. Unfortunately this one has a recessive genetic defect that Rob picked up that no other person had heard of before. At the moment she is healthy and  happy thanks to Rob’s kindness and understanding. I love the way you walk into the surgery and they know who you are and time is not a problem. They come highly recommended by my family.”   – Julz Bridgeman Downs.

“I would like to say a big thank you to the entire team at McDowall vets for caring for our cat, Mia. Recently we had an issue with a pet insurance claim. Rob was able to clarify the issue directly with the pet insurance company and provided a supporting clarification letter to them. Thank you Rob for all your assistance. Without your help we wouldn’t have been able to make the insurance claim.”   – Anthony & Family, McDowall.

“What a great relief to find a team who offer me and my two dogs (Chino and Rocky) such a professional and caring service. Due to ongoing health problems with Chino we are sometimes visiting Rob on a weekly basis. Chino loves going in to visit Jessica and Emma at the front desk, and always gets lots of attention and pats. He also loves going in to visit Rob…..he knows where the liver treats are! Rob and I have often spoken about the outstanding benefits of having Pet Insurance for my dogs. Due to this fact….Chino and Rocky have always been able to have the best treatment that Rob can offer. This means Rob can feel free to treat or prescribe whatever is necessary at the time, and as a pet owner I can be assured that they are getting the best….! I strongly advise ALL pet owners to do yourself and your pets a favour and GET PET INSURANCE!!!!  It will save you thousands within your pets lifetime. Thank You to Rob and the Team!”    – Petrena, Chino and Rocky.

“We wish to thank the All the Staff of your Business for their excellent care and attention for our best mate Teddy. Even though we lost our friend, he was looked after by the best people one could ask for. We greatly appreciate your service and attention for the past weeks of Teddy’s life and will recommend others to McDowall Veterinary Practice. Many Thanks.”- Gary and Margaret, Albany Creek.