Give us a call (07) 3353 6999
At McDowall Vets, we are passionate about providing the best possible quality care for you and your pets that Brisbane has to offer, while at the same time making the experience enjoyable! We are a young, enthusiastic, but experienced team (with over 50 years experience) who take pleasure in getting to know you and your pet personally, in order to cater for your individual needs. We realise that we are privileged to be entrusted to care for your special family member and in return…
Our promises to you are:
- To always provide the highest standard of veterinary care available.
- To always be available when you need us.
- To always provide gentle, compassionate care, with the best interests of your pet in mind.
- To communicate effectively and thoroughly with you, always explaining the various treatment options available to you and your pet.
- To always find a solution that best suits you and your pet’s requirements.
- To develop an ongoing relationship with you and your pets, ensuring that they stay healthy and enjoy coming to visit us.
The same vet every time!
Because we are a small North Brisbane practice, with only three vets, we can guarantee that you will always be able to see either Rob, Jenny or Tara. As you have gathered, building a relationship with your pet is very important to us and this can only be achieved through providing continuity of care.
What does that mean?
Don’t you hate it when you visit a medical professional and you leave confused because either nothing has been explained to you, or else it has been explained in “medical language” which has made it hard to understand? One of our passions is communicating effectively with our clients and ensuring that you understand as much as possible about your pets’ condition so that you are better able to make an informed decision about their ongoing care. We promise always to spend as much time with you as necessary to ensure that you fully understand all aspects of your pets’ care.
Your Pet is Family at McDowall Veterinary Practice
This picture illustrates two of our passions: family and pets. At McDowall and Albany Creek Vets we know the important role that your pets play in the rich tapestry of family life and we strive to keep them in optimal health at all times. Our preventative health care program aims to reduce your visits to the surgery by avoiding preventable disease. However, if they do fall ill, we aim to diagnose the disease expediently and treat the disease effectively, ensuring a rapid return to full health. We will also help your new pet fit seamlessly into the family with complimentary free puppy school and dog training. Compassion, patient comfort and dignity are core values within the practice.